Counselling and support services
If you would like to speak with someone at the Royal Commission, you can call us on 1800 920 515 Monday to Friday, 9am to 4pm (AEST).
We are able to provide you with information about:
- the scope of the Royal Commission (its terms of reference)
- how to share your story/make a submission to the Royal Commission
- support services available to you to engage with the Royal Commission, and
- general guidance on the work of the Royal Commission (for example information about hearings and reports).
We are unable to provide legal advice. Please refer to the legal assistance page for information on legal advice services and legal financial assistance to people engaging with the Royal Commission.
Crisis and support services, such as those listed below can be contacted for general assistance.
Lifeline Australia
13 11 14, text 0477 131 114 or chat online
24-hour crisis support line
Crisis support line, text line and chat line.
Beyond Blue
Free, immediate, short-term counselling
Advice and referral via telephone, webchat or email 24/7.
NSW Health mental health supports
Mental Health Line is a free NSW Health 24/7 statewide phone service that links people with NSW Health mental health services.
Kids Helpline
Kids Helpline is Australia’s only free 24/7 nation-wide support service specifically for children and young people aged 5 to 25 years.
NSW Government Bondi Community Support
Call the Victims Access Line on 1800 633 063 for assistance for victims and their families.
Call Service NSW on 13 77 88 for small business support, visit the Bondi Community Support Package page, or book a call.
The NSW Government has announced support is available to assist victims, their families, and small businesses impacted by the Bondi Beach terrorist attack in December 2025.
Headspace
1800 650 850 or chat online (3 pm to 10 pm)
Headspace is Australia’s National Youth Mental Health Foundation, providing early intervention mental health services to 12-25 year olds.
Jewish House
1300 544 357 24/7
24-hour crisis support
Jewish House provides practical crisis support services addressing mental health, wellbeing and navigating antisemitism. Dedicated support is available for children to work through trauma, stress and behavioural challenges.
Jewish Care
1300 133 660 (Monday to Thursday: 9 am to 5 pm, Friday: 9 am to 4 pm AEST).
JewishCare provides support to community members impacted by the Bondi attack as well as providing general mental health and wellbeing services.
Griefline
1300 845 745 (8 am to 8 pm: 7 days)
Griefline offers free, compassionate, and confidential support.